Question 1

How do I order a custom metal sign?

Accepted Answer

To order a custom metal sign, submit your idea through our custom order form with any details, photos, or inspiration. We create a design based on your vision, and once approved, a 50% deposit is required to begin production.

Question 2

How long do custom metal orders take?

Accepted Answer

Custom metal orders are typically completed within 4 to 8 weeks after the design has been approved and the deposit is received. Larger or more complex projects may take additional time.

Question 3

What materials are your metal signs made from?

Accepted Answer

All of our metal signs and products are made from heavy-duty 14 gauge steel. This ensures durability, clean detail, and long-term performance for both indoor and outdoor use.

Question 4

Do you use clip art or pre-made designs?

Accepted Answer

No. All of our designs are original and created from scratch. We do not use clip art or recycled designs. Each custom piece is based on your idea and hand-drawn before being laser cut.

Question 5

Do you ship nationwide?

Accepted Answer

Yes. We offer nationwide shipping on all in-stock and custom metal products. Shipping times vary depending on the type of order.

Question 6

How fast do in-stock items ship?

Accepted Answer

In-stock items typically ship within 1 business day. You will receive tracking information once your order has been processed and shipped.

Question 7

What is the difference between natural rust and powder-coated finishes?

Accepted Answer

Natural rust finishes develop a weathered, organic patina over time and are ideal for outdoor use. Powder-coated finishes provide a cleaner, more uniform look with added protection and are suitable for both indoor and outdoor applications.

Question 8

Can I use your metal art indoors?

Accepted Answer

Powder-coated items can be used indoors or outdoors. Natural rust pieces are not recommended for indoor use, as the finish can transfer or stain surfaces over time.

Question 9

Do you offer bulk orders for events or businesses?

Accepted Answer

Yes. We offer bulk orders for events, awards, vendor booths, and business signage. Custom pricing and timelines may vary depending on the size and scope of the order.

Question 10

Can you recreate a design or logo I already have?

Accepted Answer

Yes. We can work from your existing logo, artwork, or concept and adapt it into a design suitable for metal cutting. We will refine the design to ensure it looks clean and precise in the final product.

IMPORTANT INFORMATION

Frequently asked questions